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NOTICE: Please note that we are closed for our year end and will not be processing hire requests from 21st March - 3rd April. If you have any queries during this time, please contact us via email at info@indoorsportservices.co.uk or phone on 01159 455522

Indoor Rower FAQs

  1. What are the dimensions of the Indoor Rower?
  2. Is it difficult to put together?
  3. Is it easy to store?
  4. When I'm using the heart rate option available for the Rower, am I attached to any wires?
  5. What type of Batteries does the Monitor use?
  6. What is the warranty on the Indoor Rower?
  7. Do you have a return policy?
  8. How long is the Rower going to last me? Is it well built?
  9. How does the flywheel work?

What are the dimensions of the Indoor Rower?

Model D

Model E

Is it difficult to put together?

The Indoor Rower requires very little assembly - just the installation of the front legs and the frame lock, using a total of 10 screws. We include the necessary tool and clear instructions with lots of pictures. Allow about half an hour for the job.

Is it easy to store?

A unique self-locking system enables the monorail and seat section to be detached from the flywheel section for easy storage. The monorail is lightweight and the built-in casters make it easy for one person to move the heavier flywheel section of the Indoor Rower.

When I'm using the heart rate option available for the Rower, am I attached to any wires?

No, you are not attached to any wires when using the heart rate interface available for the rower. You are wearing a WIRELESS Polar or Polar compatible chest strap. A wireless signal is sent from the chest strap to a receiver and your heart rate is displayed in the lower right corner of the display.

What type of Batteries does the Monitor use?

The older-style monitor (PM1) on the Concept 2 Indoor Rower (previously known as the ergometer) requires three Eveready 357 batteries. You can find several equivalents under different brand names. A 1.5 volt silver oxide battery is required. Once the batteries are replaced you'll need to reinitialise your monitor. To do this, press and hold the RESET button. Then press and hold the ARROW UP button. Next, release the RESET button and finally, release the ARROW UP button. This needs to be done every time the batteries are changed in the Performance Monitor 1.

The PM2 and PM2+ use (2) standard AA batteries. No re-initialisation is required with this monitor.

The PM3 uses D Cell Batteries. The Model D has a Power Generation feature meaning that when you row, you charge the batteries and supply power to the monitor, greatly extending battery life.

The PM4 for the Model D and E comes equipped with a rechargeable battery pack. The recharge rate depends on the usage pattern of the rower: the more and harder your row, the more quickly the PM4 charges. The rechargeable battery pack works only when a PM4 is installed on a Model E or D Indoor Rower, and is more effective when the PM4 is being used with a Model E Indoor Rower versus use with a Model D. All PM4s are also equipped to use two D-Cell (IEC LR20) batteries. Retrofit PM4s for Model A/B/C will come shipped with D Cell batteries.

The PM5 takes two D cell batteries. During your workout, the monitor draws power from the spinning flywheel to extend battery life.

What is the warranty on the Indoor Rower?

Concept2 Indoor Rowers are backed by a limited 2-year and 5-year warranty from the date of purchase from Concept2; 2 years on moving parts and on the monitor, 5 years on frame parts.

Do you have a return policy?

If, within 30 days of shipment of your Indoor Rower, you are not satisfied with it, you may return it to us. All shipping costs are your responsibility. We will refund the cost of the machine.

How long is the Rower going to last me? Is it well built?

All Concept2 Indoor Rowers are of a commercial grade and designed for institutional use. There is no such thing as a home model. The model you buy as an individual is the same as the model a health club or university would buy. As a home user you can expect the rower to last a lifetime with minimal maintenance.

How does the flywheel work?

See the Air Resistance page for more information on how the flywheel works.